South Korean Company + Chinese Product + Filipino Tech Support = Huge Waste Of My Time And Money


Electronics Review: Samsung SL-M2885FW/XAA Wireless Monochrome Printer with Scanner, Copier and Fax

Samsung Electronics America 
Corporate Office
Address: 3351 Michelson Dr, Irvine, CA 92612
Phone: (800) 726-7864
I usually do not post non-travel related reviews on this blog, – although if the printer worked, I could theoretically print at home from anywhere in the World – but I had to let you know about this lousy product right away.

I will not waste much time on this review as Samsung has already wasted far too much of my time with their poor printer software and incompetent off-shore, outsources technical support (which takes jobs from Americans of course, but that is another story),

I purchased a Samsung SL-M2885FW/XAA Wireless Monochrome Printer with Scanner, Copier and Fax on Amazon.com on Thursday, March 17, 2016 and even though it was supposed to arrive in 10 days, USPS delivered it on Sunday, March 20th. Great start, right? Well, it was all downhill from there!


I spent over 6 hours trying to install the printer software, wasting an entire evening and another afternoon, but after over an hour on the phone with Samsung Tech Support and after trying every possible solution myself, their representative in the Philippines told me they could not help me, making an excuse that it was my router:

“Our printer does not operate on 2.5 GHz, only 2.4 GHz. You have to contact your Internet provider. There is nothing more I can do.”

I explained that my Internet provider only provides the modem, that the router is mine, and that it is in-fact operating at 2.4 GHz, but she insisted that I must contact my Internet provider. She obviously did not have a clue, so I told her I would return the printer to Amazon.com, to which she replied, “that is certainly an option”. Wrong answer!

Samsung and The Samsung SL-M2885FW/XAA Wireless Monochrome Printer with Scanner, Copier and Fax Get 1 Bomb Out Of 10 And A Spot On CombatCritic’s Wall Of Shame … More Bombs Are Better!


One Bomb Equates To:

Read Reviews By CombatCritic:

Yelp – Elite ’14/’15/’16

TripAdvisor – Top Contributor

Tabelog – Official Judge (Bronze)

Zomato – #1 Ranked Foodie

View my food journey on Zomato!



… And Don’t Forget To Subscribe To TravelValue TV on YouTube


Tabelog Reviewer CombatCriticView my food journey on Zomato!


Title: Japanese Company + Chinese Product + Filipino Tech Support = A Huge Waste Of My Time And Money

Key Words: Samsung, printer, all-in-one, scanner, fax, laser, CombatCritic, TravelValue, value, product, review, Yelp, Amazon.com, Samsung.com, wall of shame, shame, technical, support, China, Korea

Translation for Civilians: FUBAR = “Fucked Up Beyond All Repair”

Advertisements

TravelTech: Overpriced + Poor Design + No Instructions = Not A Great Value


Golf Putting Alignment Mirror Training Aid – Practice Your Putting Alignment Tool
by B&T Golf
Available on Amazon.com


Although small and lightweight enough to easily carry while traveling, $29+ for this product seems excessive. It is likely made in China and probably costs less than $5 to manufacture, so a 600% mark-up is pushing it based on its somewhat flimsy and flawed product. 


A reflective surface with red and black lines (and logo) mounted on a very thin plastic base, it comes with a protective cover but no instructions. There are four holes in the rear which I assume are used to anchor it on the green with tees and/or limit your backstroke based on distance required for a putt … I assume … and you know what happens when you “ASSUME”: you make an ASS of U and ME. The holes are too big for golf tees, so even with two tees anchoring the mirror it moves if touched (nearly impossible based on its purpose), requiring frequent repositioning if you are aiming at a golf hole.


I find the product useful for alignment and ensuring that eyes are positioned over the ball, but the design flaws, lack of instructions (paper or web-based – there is no B&T Golf Products website that I could find), and excessive markup make it a poor value. In the $9.95 to $12.95 range, I would rate it in the 8-10 “Bomb” range (4-5 Stars), but at nearly $30 …

CombatCritic Gives The B&T Putting Alignment Mirror 5 Bombs Out Of 10 (Rounded Up To “3 Stars”)


Five Bombs Equates To:

Read Reviews By CombatCritic:

Yelp – Elite ’14/’15/’16

TripAdvisor – Top Contributor

Tabelog – Official Judge (Bronze)

Zomato – #1 Ranked Foodie

View my food journey on Zomato!



… And Don’t Forget To Subscribe To TravelValue TV on YouTube


Tabelog Reviewer CombatCriticView my food journey on Zomato!

Title:  TravelTech: Overpriced + Poor Design + No Instructions = Not A Great Value

Key Words: Golf Putting Alignment Mirror, mirror, training, aid, practice, putting, alignment, tool, B&T Golf, B&T, golf, Amazon.com, amazon, China, CombatCritic, TravelValue, travel, value, product, review

Translation for Civilians: Charlie-Mike = “Continue Mission”