P O Box 8302
I have enjoyed flights on Swiss in the past, but this was the first time I have flown with them in several years. The online check-in was easy enough and I received a pdf of my boarding pass, but it was not available for download in Passbook unfortunately. I had to take a screenshot of the email on my crappy iPhone to make sure that it would be available come boarding time.
Check-in and boarding were easy enough at the Florence (Italy) Airport, but things went downhill quickly after that. We were delayed by an hour because of winds, so they say, and delays at Zurich Airport. Only having about an hour and a half from my original departure time until my connection departed, I scurried through the unfamiliar airport looking for my gate until I found it just as the plane was about to depart.
I had similar problems on the way back from Malaga to Zurich with my aircraft being delayed nearly an hour and a half. Fortunately, I had two and a half hours before my next departure this time. By the time I found the gate, they were announcing that the aircraft had been changed because of a maintenance issue and they needed six people to stay behind because the new plane was smaller than the first.
After being bumped from my Swiss Air flight to Florence and put up in a hotel far from everything with terrible food, the €10 olive tapenade I bought in Duty Free in Spain was seized during security screening the next morning. The woman in front of me, however, was allowed to keep her Swiss Army Knife (that exceeded maximum length and had 10 blades) and take it in the plane with her. 9/11 terrorists used box cutters to hijack four aircraft, but Zurich Airport security thinks it is OK to take knives onboard while seizing olive spread. Needless to say, I was a bit nervous as we finally took off knowing that anybody or everybody in the plane could be carrying an actual weapon … scary!
The positives of my experiences were the friendly staff, the free quiche, wine and chocolates in-flight, the relatively new aircraft, and the €250 I received for voluntarily interrupting my trip on the way home, upgrading their rating from 1 Bomb to 3 …
CombatCritic Gives Swiss Air 3 Bombs Out Of 10 … More Bombs Are Better
Title: Flying Swiss? Do Not Forget Your Swiss Army Knife!
Key Words: Swiss, Air, Airlines, airline, Zurich, Switzerland, Malaga, airport, plane, knife, security, delay, CombatCritic, TravelValue, travel, value, food, definitive, review, guide